Success story
It’s already running
in real clinics.
An aesthetic-medicine chain with 6 clinics: Sara runs the front desk and Mia brings in new patients.
Sara is answering live at faceupclinics.com.
Sara on faceupclinics.com
Hi! I’m Sara, want to book your diagnosis?
Practices already running on Sara
-
FaceUp
Aesthetic medicine
-
DrReyes
Rhinoplasty
-
Physiup
Physiotherapy
-
Sorace & Mendoza
Plastic & aesthetic surgery
Want Sara and Mia at your clinic?
Sara, at the front desk
Answers WhatsApp, Instagram and phone 24 hours a day and books into each branch’s own calendar, with the right provider and no double bookings. Collects the deposit, and the front desk never touches it.
Mia, on marketing
Runs FaceUp’s Instagram under its own brand, runs its Instagram Ads, replies to comments until the appointment is booked, and looks after its Google Maps and website. That’s where the new patients come from.
- Roma Norte
- Polanco
- Santa Fe
- Providencia
- Huayacán
- Malecón Américas
Everything stays under its brand
Its website, its Google reviews, its gift cards, its UCARE membership and its patient base, across all 6 branches.
Results
Before and after.
FaceUp’s numbers over the last 6 months with Sara and Mia, straight from Google and their dashboards.
Google finds it more
Since September, with Sara and Mia, visits from Google more than doubled and impressions almost tripled.
- 268 → 585
- clicks a month: May to August average vs. September and October
- 5,979 → 17,216
- impressions a month: May to August average vs. September and October
- 7.2
- average Google position in the period
May to August, before. September and October, with Sara and Mia.
More views on Google Maps
FaceUp’s listing got more than double the views of the previous period, and most people find it searching on Google.
23,396
listing views
+189% vs. the previous period
- In Search 17,896 (76 %)
- In Maps 5,500 (24 %)
1,755
actions on the listing
+44% vs. the previous period
- Directions 1,121
- Website clicks 549
- Calls 85
7 appointments booked from Google Maps.
More Google reviews
Mia and Sara ask for the review at the right moment after the visit. New reviews multiplied and the rating held.
Before
May 26 to Sep 1
With Sara and Mia
Sep 1 to Nov 2
- 204 → 234
- Google reviews, from September 1 to November 2
- 4.86 → 4.87
- average rating, steady at 4.9 stars
Before covers 3 months and with Sara and Mia covers 2, so the comparison is conservative. Data from the Mia dashboard (Google Business Profile), all branches.
More booked appointments
Sara answers every conversation and books. In July there were almost none; in October there were 162.
297
new patients registered by Mia over the 6 months
AI now names it
When someone asks an AI assistant for an aesthetic-medicine clinic in their area, FaceUp started showing up even when its name isn’t mentioned.
- 1.4 → 19.6
- weekly visits to the site from AI assistants: average of the 8 weeks before September 1 against the 8 weeks since it started with us
- 6 of 6
- unbranded questions where Gemini named FaceUp on October 24, including Polanco, Roma Norte, Santa Fe and facial diagnosis in Mexico City
- 1 of 4
- unbranded questions where it named FaceUp on October 8, the four tested at the time
Since it started being measured, no comparison
- 6 of 12
- answers from ChatGPT, Claude and Gemini to unbranded questions that name FaceUp, in week 44 of 2026 (50%). It is the first measurement, with no comparison
- 324
- questions per week where an AI assistant read FaceUp’s site because a person asked it something, average since September 10
- 813
- weekly reads from the AI assistants’ search crawlers that index the site so it can be cited, over the same period
Averages are weekly over 8 weeks (weeks 36 to 43 of 2026), and the period ends on November 1, 2026. It is a correlation since FaceUp started with us, not a cause or a promise of ranking or sales. The Gemini tests are one run per question, done in October; the model changed between the 10th and the 24th, so the comparison is indicative. Visits come from Google Analytics; the questions and reads come from RAY’s own counter.
Sources: Google Search Console and Google Business Profile for faceupclinics.com, and the Sara and Mia dashboards, May to October 2026. Search Console data for October runs through the 30th.
The AI team that never clocks out
Don't let the next 11:41 pm text go unanswered.
Put Sara on your front desk today, and bring in Mia and Daniel when you are ready. Without changing how you work.
