Software for multi-location businesses · Sara
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Businesses · Multi-location

Many locations, one single Sara.

Once you have more than one location, the service stops being consistent and patients get lost between them. Sara answers the same way at every one, routes each patient to the location that suits them, and keeps everything in one dashboard.

Clinic owner checking a tablet at the front desk of one of her locations.

Businesses already working with Sara

  • Front desk of the ViaLaser laser hair removal center

    ViaLaser

    Laser hair removal

  • Facial treatment at the FaceUp clinic

    FaceUp

    Facial aesthetics

  • Facial profile illustrating rhinoplasty at DrReyes

    DrReyes

    Rhinoplasty

  • Physiup, physiotherapy and movement center

    Physiup

    Physiotherapy

  • Consultation at Dres. Sorace & Mendoza, plastic surgery

    Sorace & Mendoza

    Plastic & aesthetic surgery

The same care at every location

Same tone and same hours, 24/7, across all your locations.

Routes to the right location

By area and availability, with no guessing for the patient.

Everything in one dashboard

Every calendar, every chat and every payment, all in one place.

How Sara does it

One enquiry, routed to the location that fits.

This is a real booking. The patient messages without knowing which location to go to, and Sara routes them to the nearest one with an open appointment, so they never get lost between locations.

The same Sara answers for all your locations, with each one's real calendar. The patient is never left waiting for a reply that never comes.

Sara Sara online
Hi! I wanted to book an appointment, are you downtown? 19:22
Hi there! We have a downtown location and one on the North side. Which is more convenient for you? 19:22
I'm closer to the North one 19:24
At the North location I have Thursday 5:30 pm or Saturday 11:00 am. Which do you prefer? 19:24
Thursday 5:30 pm 19:25
All set! Thursday 5:30 pm at the North location (1240 Libertad Ave). Here's the deposit link to confirm 👇 19:25
Message

Why growing by location is different

More locations shouldn't mean more chaos.

01

Each location is a different front desk

The quality of service depends on who's working that day at each location. What one location answers in a minute goes unanswered at another.

02

Patients don't know which location to go to

They ask about one, another is closer, and they end up lost across channels. Every unanswered question is an appointment that never gets booked.

03

You don't have the full picture

Each location with its own calendar, chats and payments. Piecing together the whole business becomes a puzzle.

One single Sara

The same care at every location.

You don't depend on who's at the front desk at each location. Sara replies with the same tone, the same criteria and the same real availability, 24/7, across all your locations at once.

  • Same level of service at every location
  • WhatsApp, Instagram and your website chat
  • Always available, even when one location is slammed
Sara Sara Active now
Do you do treatments at both locations? 20:14
Yes! We do them at both. Which area works best for you, and what would you like to get done? 20:14
South side, a cleaning 20:16
At the South location I have Tuesday 6:00 pm or Wednesday 10:30 am. Which do you prefer? 20:16
Message...

Routes it right

Each patient, to the location that suits them.

Sara takes the patient's area, each location's availability and what they need, and routes them to the right one. Instead of losing the booking because one location is full, she moves it to another with an open slot.

  • Routes by area, availability and service
  • Moves to another location before losing the booking
  • Patients never end up at the wrong location
Sara Sara online
I wanted an appointment downtown this week but I don't see any openings 11:02
Downtown is full this week, but at the Palermo location (12 blocks away) I have Thursday 4:00 pm. Does that work? 11:02
Oh great, that works for me 🙌 11:05
Message

One dashboard

Your whole business, on one screen.

Each location has its own calendar, but you see the whole. One dashboard holds every chat, appointment and payment, with a filter by location. Drill into a single location or view the entire business, without jumping between tools.

  • Chats, calendars and payments from every location together
  • Filter by location when you want the detail
  • No separate spreadsheets per location
PielStudio All locations v1.5.113
All 128 46 WhatsApp 52 Instagram 30
  • María Fernández Sara: All set! Saturday 11:00 booked. Sending you the deposit link to confirm. Booked North branch Aug 17, 11:12
  • Camila Ortiz Sara: I have Thursday 17:30 for you. To confirm it there is a deposit, sending you the link. Follow-up Downtown branch Aug 17, 10:41
  • +52 55 1487 2093 Sara: Hi! This is Sara. Your session was left pending and I didn't want you to miss it. Follow-up 1 no reply South branch Aug 16, 21:03
  • Diego Ramírez Sara: Confirmed! ✅ Tomorrow 16:00. You will get the reminder a day before. Confirmed North branch Aug 16, 18:22
  • Valentina Cruz Sara: The deposit came through, your appointment is confirmed. See you Friday! Deposit collected Downtown branch Aug 16, 16:09
  • Sofía Herrera Sara: Hi! Full legs is $1,190 per session. Shall I book you an evaluation? Booked South branch Aug 15, 22:47

Collects and confirms the same

The same rules, at every location.

Deposits, reminders and confirmations work the same at every location, no matter who's working that day. The way you operate stops changing from one location to the next.

  • Same deposit rule at every location
  • Automatic reminders and confirmations at each one
  • Fewer no-shows, evenly across the whole business
Sara Sara online
I've set your appointment at the North location for Thursday 5:30 pm. To confirm it there's a deposit, here's the link 🙂 15:02
Done, I paid 15:09
Confirmed! ✅ Thursday 5:30 pm, North location. See you then. 15:09
Message

See the numbers

Which location and which channel bring you the most.

Sara attributes every booking to the location and channel that brought it. You see which location performs, which channel converts and where appointments are slipping away, with data instead of guesswork.

  • Bookings attributed by location and channel
  • Compare how each location performs
  • Decisions from data, not gut feel

APPOINTMENTS BY CHANNEL

22 APPTS
  • Sara WhatsApp 7 32% 285 US$
  • Form Web 6 27% 269 US$
  • Sara Website 5 23% 320 US$
  • Sara Instagram 4 18% 196 US$

CONVERSATIONS PER WEEK

· 94
  • WhatsApp
  • Web
  • Instagram
  • Form Web
0 17 33 Apr 27 May 11 May 25 Jun 8 Jun 22 Jul 6 Jul 20 Jul 27

Don't let growing by location cost you control.

Real case

“With several locations, Sara brought order to how we answer. She routes each patient to the location that suits them and we see everything in one place.”

A laser hair-removal chain that already works with Sara across all its locations.

See the full case

APPOINTMENTS BY CHANNEL

22 APPTS
  • Sara WhatsApp 7 32% 285 US$
  • Form Web 6 27% 269 US$
  • Sara Website 5 23% 320 US$
  • Sara Instagram 4 18% 196 US$

CONVERSATIONS PER WEEK

· 94
  • WhatsApp
  • Web
  • Instagram
  • Form Web
0 17 33 Apr 27 May 11 May 25 Jun 8 Jun 22 Jul 6 Jul 20 Jul 27

How it looks in your dashboard

Every booking knows which location it belongs to.

In the Chats inbox, every conversation shows the location and the status. At a glance you know where Sara routed, which deposit came in and who confirmed, at any of your locations.

📍 Routed

Sara sent the patient to the nearest location, with no guessing on their part.

Booked

Booked at the right location, with that location's real availability.

💳 Deposit collected

The same deposit rule at every location, no matter who's answering.

✅ Confirmed

The patient confirmed their appointment, whichever location it is.

Frequently asked questions

Does Sara handle all my locations at once?

Yes. She answers with the same quality at every location and works with whatever setup you already use, whether a central number or one per location. We define each location’s configuration together during onboarding.

How does she decide which location to send the patient to?

By the patient's area, each location's availability and the service they ask for. If someone is closer to another location or that one has an earlier opening, Sara routes them there instead of losing the booking.

Do I see everything together or split by location?

Everything in one dashboard, with a filter by location. You can view the whole business or drill into a single location, without jumping between tools or spreadsheets.

Can each location have its own hours, prices and services?

Yes. Each location has its own calendar, hours and service list. Sara respects each location's configuration when answering and booking.

Can I see the numbers by location and by channel?

Yes. Sara attributes every booking to the location and channel that brought it, so you see which location and which channel are working best for you.

Is it hard to add a new location?

No. We load the new location, its hours and services, and Sara starts answering for it just like the rest. Growing doesn't mean rebuilding everything from scratch.

The front desk that never closes

One single Sara for all your locations.

Put Sara to answer, route and collect across all your locations today. Without changing your calendar or the way you work.

Sara
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