Sara · The front desk that never closes
sara

AI receptionist for clinics, doctors & wellness

More patients. More revenue. All automatic, around the clock.

Sara answers, books, collects the deposit and cuts no-shows, on WhatsApp, Instagram, SMS and the phone. Without changing your calendar or touching your medical records.

Sara
1 GoogleInstagram
They find you
2 WhatsAppInstagram
They chat
3
Books
4
Takes deposit
5
Google review

Businesses already working with Sara

  • Front desk of the ViaLaser laser hair removal center

    ViaLaser

    Laser hair removal

  • Facial treatment at the FaceUp clinic

    FaceUp

    Facial aesthetics

  • Facial profile illustrating rhinoplasty at DrReyes

    DrReyes

    Rhinoplasty

  • Physiup, physiotherapy and movement center

    Physiup

    Physiotherapy

  • Consultation at Dres. Sorace & Mendoza, plastic surgery

    Sorace & Mendoza

    Plastic & aesthetic surgery

In action

See Sara in 60 seconds.

Video: Sara in action, in 60 seconds

The context

Your patient has already decided how they want to book.

They expect what they get everywhere else: an instant reply. The clinic that answers first keeps the patient.

01

They message, they don’t call

First contact comes in over WhatsApp or Instagram, almost always outside front-desk hours.

02

They wait minutes, not hours

If the reply lands the next day, the interest has cooled and the decision is already made.

03

They book with whoever answers first

They compare a handful of options and book at the clinic that replies soonest.

Meet Sara

11:41 pm an enquiry comes in.
11:43 pm it’s paid and booked.

She works nights, weekends and peak hours. Without adding one more person to the front desk.

  • Replies instantly, on WhatsApp and Instagram.
  • Explains treatments, prices and real availability.
  • Books the appointment and collects the consult fee or deposit.
  • Reminds, confirms and reschedules with no one stepping in.
  • Wins back patients who haven’t returned in months.
Learn more about Sara

Marketing

Sara runs your Instagram, too.

She creates your clinic’s posts and answers whoever replies, all the way to booking. Your marketing and your calendar, finally connected.

See how Sara runs your Instagram

Posts ready to publish

Sara writes the copy, picks the image and builds the calendar with your clinic’s brand. You just approve.

The post ends in an appointment

Whoever comments or messages a post, Sara answers and books them. Before the interest cools.

You know what worked

Every month, in plain English: which post brought the most enquiries and how much you billed. No spreadsheets.

9:41
clinicaaurora
128 posts 4.812 followers 212 following

Clínica Aurora · Aesthetic medicine

Assessment with Dr. Ruiz. Natural results, nothing overdone.

clinicaaurora.com/agenda

Treatments Team FAQ Assessment
DID YOU KNOW? Botox doesn’t freeze your face MYTH vs REALITY “It shows right away” HYALURONIC ACID What to expect in week 1 5 QUESTIONS Before your first assessment AUGUST Assessment with Dr. Ruiz STEP BY STEP What a consult is like HOW LONG? Filler month by month AFTERCARE After a peel
Your feed, on autopilot
1 Learns from your feed tone, topics and your photos
2 Writes and designs R copy, hashtags and image
3 You approve nothing goes out without your OK
4 Posts and replies whoever comments, talks to Sara

24 appointments

attributed to your posts · last 90 days

From post to appointment, step by step

CA clinicaaurora

312 likes

clinicaaurora Lip hyaluronic acid: what to expect in week one ✨

Add a comment…

1 · Sara posts

A post from your clinic goes live on Instagram.

CA clinicaaurora

208 likes

clinicaaurora Swipe to see the step by step 👉

camifer_ How much is the assessment?

Add a comment…

2 · Someone replies

They comment or message, and Sara answers instantly.

CA clinicaaurora

176 likes

clinicaaurora We’re messaging you right now 💬

Add a comment…

3 · They book and pay

She books the appointment and takes the deposit. Confirmed.

Instagram, the chat and the payment, all in one place. No one else closes that loop.

Spotlight · Sara

Beyond answering and selling, Sara is your secretary.

She manages the entire calendar and notifies every patient. Around the clock.

“Block my calendar on Friday.”
“Move Juan to Thursday at 10.”
“Reschedule everyone from Tuesday.”
R RAY Health · Schedule · Week of Jul 28

Tuesday Jul 29

10 appointments · all rescheduled
  • 09:00 Camila Ferrer Assessment → Thu Jul 31 · 09:00
  • 09:45 Martín Ocampo Hyaluronic acid → Thu Jul 31 · 09:45
  • 10:30 Lucía Bentancur Botulinum toxin → Thu Jul 31 · 10:30
  • 11:15 Rocío Silveira Peeling → Thu Jul 31 · 11:15
  • 14:00 Diego Arrieta Mesotherapy → Thu Jul 31 · 14:00
  • 14:45 Paula Nogueira Facial cleansing → Thu Jul 31 · 14:45
  • 15:30 Ana Cardoso Assessment → Thu Jul 31 · 15:30
  • 16:15 Julián Ferrari Hyaluronic acid → Thu Jul 31 · 16:15
Sara online
Reschedule everyone from Tuesday 08:12
Done. I moved all 10 appointments to Thursday Jul 31 at the same times and messaged each patient on WhatsApp. 08:12
Two asked for a different time, I already reassigned them. Should I block Tuesday? 08:12
Yes, block it 08:13
MANAGEMENT SUMMARY
  • 10 appointments rescheduled
  • 10 patients notified
  • 0 reception calls
Tuesday Jul 29 stays closed. 08:13
Message

Every enquiry you don’t answer in time books at another clinic.

Payments

Get paid before the appointment.

Three ways to bring money in without anyone chasing it.

R RAY Health · Payments · July 2026

US$ 4.860

collected this month

68

deposits & consults

14

gift cards sold

US$ 1.680

in unused gift cards

Recent payments

all by Sara, no front desk
  • Deposit Camila Ferrer WhatsApp · today 23:43 US$ 45 Paid
  • Consult Martín Ocampo Instagram · today 19:12 US$ 45 Paid
  • Gift card Julieta Pérez Web · today 17:40 US$ 120 Paid
  • Deposit Lucía Bentancur WhatsApp · yesterday 21:05 US$ 60 Paid
  • Deposit Rocío Silveira Web · yesterday 18:22 US$ 45 Paid
  • Gift card Nicolás Gómez Instagram · yesterday 12:10 US$ 80 Paid
  • Deposit Ana Cardoso WhatsApp · 27/7 20:48 US$ 45 Paid
  • Consult Diego Arrieta WhatsApp · 27/7 09:31 US$ 45 Paid
  • Deposit Paula Nogueira Instagram · 26/7 22:14 US$ 60 Paid
  • Gift card Sofía Márquez WhatsApp · 26/7 19:03 US$ 150 Paid

Gift cards

CLÍNICA AURORA

US$ 120

For Julieta

From Camila Ferrer

AURORA-7F2K-9QB

US$ 1.680

collected in advance, still unused

9 of 14

went to people who were not patients

US$ 120

average gift card ticket

0

calls to collect or chase a payment

01

Online deposit at booking

Commits the appointment and brings cash flow forward. Cuts no-shows from the first month.

02

Consult paid in advance

The patient pays when they book, not when they arrive. Your time stops being free.

03

Gift cards

Your patient gifts a treatment to someone who doesn’t know you yet. You get paid today and gain a new patient that cost you no advertising.

See Sara running your clinic, live.

How it works

Connect your Google Calendar and it’s already running.

One click and done

You authorize your Google account and Sara starts reading and writing in the calendar you already use. You migrate nothing.

Sees your real availability

She books only in open slots, blocks instantly, and everything shows up in your team’s calendar. No double bookings.

Your clinical data never comes through here

No medical history or clinical information about your patients is stored. That stays exactly where it is today.

See how it connects
R RAY Health · Setup · Calendar
G

dra.ruiz@clinicaaurora.com

Google Calendar · Sara can read and write in “Office”

Connected

Office · Dr. Ruiz

synced 2 seconds ago

Thu Jul 31
Fri Aug 1
Sat Aug 2
09:0010:0011:0012:0013:0014:0015:0016:00

09:00

Camila Ferrer · Assessment

10:30

Martín Ocampo · Hyaluronic acid

12:00

Lunch

14:00

Lucía Bentancur · Botox

16:00

Rocío Silveira · Peeling

09:45

Sofía Márquez · Assessment

11:15

Diego Arrieta · Mesotherapy

13:00

SEME Congress

15:00

Ana Cardoso · Cleansing

10:00

Paula Nogueira · Peeling

11:00

Julián Ferrari · Follow-up

Booked by Sara Yours, from Google Calendar

Success story

ViaLaser

It’s already running in real clinics.

114

conversations handled by Sara, without the front desk touching a thing.

7 of 10

appointments booked by Sara across WhatsApp, Instagram and the web.

See the ViaLaser case

APPOINTMENTS BY CHANNEL

22 APPTS
  • Sara WhatsApp 7 32% 285 US$
  • Form Web 6 27% 269 US$
  • Sara Website 5 23% 320 US$
  • Sara Instagram 4 18% 196 US$

CONVERSATIONS PER WEEK

· 94
  • WhatsApp
  • Web
  • Instagram
  • Form Web
0 17 33 Apr 27 May 11 May 25 Jun 8 Jun 22 Jul 6 Jul 20 Jul 27

Frequently asked questions

Can people tell it’s an AI?

Sara introduces herself naturally and replies in your clinic’s tone. Patients feel they’re talking to someone who knows their stuff, not a bot with buttons.

Does she use my current WhatsApp number?

Sara works over a WhatsApp Business line connected to your clinic. We sort out the number during onboarding; you don’t have to change your personal phone.

Does she replace my front desk?

She frees it from the repetitive part: answering the same questions, confirming appointments, chasing payments. Your team focuses on the patient who’s in the clinic.

Does she touch my medical records?

No. No medical history or clinical information about your patients is stored. That stays exactly where it is today.

What do I need to get started?

Connect your Google Calendar and a WhatsApp line. We handle onboarding with you; you don’t migrate data or switch systems.

The front desk that never closes

Don't let the next 11:41 pm enquiry slip away.

Put Sara to answer, book and collect starting today. Without changing your calendar or how you work.

Sara
Need a hand?