Businesses · Hair transplant
The assessment booked, the date secured.
A hair transplant is thought over for a long time, and asked about even more. Sara answers every question over WhatsApp and Instagram, books the assessment, collects the deposit and supports the post-op.
Businesses already working with Sara
-
ViaLaser
Laser hair removal
-
FaceUp
Facial aesthetics
-
DrReyes
Rhinoplasty
-
Physiup
Physiotherapy
-
Sorace & Mendoza
Plastic & aesthetic surgery
Answers every question instantly
Prices, technique and post-op, over WhatsApp and Instagram.
Collects the deposit
Secures the procedure date and filters out those just asking.
Supports the post-op
Reminds patients of check-ups and after-care once the implant is done.
How Sara does it
An Instagram enquiry, with the assessment booked.
This is a real enquiry, exactly as it comes in by chat. Sara answers the question, explains that the assessment comes first, and leaves it booked with the deposit paid, without the front desk touching a thing.
It came in on a Sunday night, the time when enquiries peak and the fewest people are around to reply. Sara did not let it cool off.
Sara Active now Why hair transplant is different
Your business is not won at the booking. It is won at the consult.
It is a big decision, thought over a lot
The patient researches for weeks, compares clinics and asks many questions before deciding. If you do not answer every one, they cool off or go elsewhere.
It all starts with the assessment
Without evaluating the donor area and density there is no real quote. The assessment is the door to the procedure.
The ticket is high, every enquiry counts
An enquiry lost for not replying in time is a lot of revenue. And whoever books the date has to show up.
Answers 24/7
Answers every question before it cools off.
A hair transplant enquiry comes loaded with questions: price, technique, recovery time, results. Sara answers everything over WhatsApp and Instagram at any hour and books the assessment in the same conversation. No one leaves to ask at another clinic.
- WhatsApp, Instagram and your website chat
- Answers questions on technique, price and recovery
- Always routes to the assessment with the specialist
Sara online Collects the deposit
The procedure date, secured.
A transplant is a high ticket and a full day of the team. Sara asks for the deposit right in the chat, with a payment link, to secure the date. It filters out whoever was just asking and protects the operating-room schedule.
- Payment link in the same conversation
- Secures the date and blocks the team day
- Filters the curious, fewer no-shows on a costly slot
Sara online Wins back
Whoever enquired and kept thinking, she brings back.
A hair transplant is decided over time, and many enquiries stall halfway. Sara writes again to whoever asked and did not close, at just the right moment, to pick the conversation back up before the interest fades.
- Spots whoever enquired and did not book
- Picks the conversation back up at the right window
- Wins back high-value enquiries that were cooling off
Sara online Post-op
After the transplant, she does not leave them alone.
The result depends on the patient following the after-care and coming back for check-ups. Sara reminds them of the instructions and the reviews over WhatsApp, on the right dates, so the post-op is not left to chance.
- Reminds of after-care and post-implant instructions
- Books and confirms the follow-up check-ups
- A supported patient takes better care of the result
Sara online Asks for the review
And when the hair grows in, she asks for the review.
A transplant is chosen by looking at other people results. When the patient sees their hair grow in and is happy, Sara asks for a Google review at just the right moment, with the direct link. Every 5-star review brings you the next patient.
- Asks once the result is already showing
- Direct link to your Google, a single click
- Better reputation, more new enquiries
Sara online Do not let a single transplant enquiry slip away for not replying.
Real case
“Transplant enquiries come in at any hour and with a thousand questions. Sara answers them and books the assessments on her own. We stopped losing patients because we could not reply in time.”
A hair transplant clinic that already works with Sara every day.
See the full caseAPPOINTMENTS BY CHANNEL
- Sara WhatsApp 7 32% 285 US$
- Form Web 6 27% 269 US$
- Sara Website 5 23% 320 US$
- Sara Instagram 4 18% 196 US$
CONVERSATIONS PER WEEK
· 94- Web
- Form Web
How it looks in your dashboard
Every enquiry and every assessment leaves a trace.
In the Chats inbox, every conversation shows its status. At a glance you know who Sara is winning back, which deposit has already come in and who confirmed their assessment.
Sara picked back up with someone who enquired about a transplant and did not close. The counter (×3) shows how many times she followed up.
She booked the assessment right from the conversation.
The deposit came in and the procedure date is secured.
The patient confirmed their appointment. The team day does not go empty.
Frequently asked questions
Does Sara book the assessment first?
Yes. She understands that a transplant is not quoted without evaluating the donor area and density, so she answers the questions, explains that the assessment comes first and leaves it booked. The plan and the number of grafts are defined by the provider.
Can she receive photos of the area?
Yes. If the patient sends photos, Sara keeps them in the conversation so your team has context before the assessment. The final evaluation is always done by the provider, not Sara.
Does she collect the deposit?
Yes. Sara can ask for the deposit right in the chat, with a payment link, to secure the procedure date. It filters out whoever was just asking and keeps the calendar with real patients.
Does she reach back out to whoever enquired and did not close?
Yes. A hair transplant is decided over time. Sara writes again to whoever enquired and was still thinking about it, at just the right moment, to pick the conversation back up before the interest fades.
Does she support the post-op?
Yes. After the procedure, Sara reminds patients of check-ups and after-care over WhatsApp, so they follow the instructions and come back for their reviews.
Does she reply on Instagram as well as WhatsApp?
On both, and on your website chat too. It is the same Sara across all three channels, with each patient history. Many transplant enquiries come in over Instagram after hours, and that is where she replies instantly.
Does it work if I have several locations?
Yes. Sara manages the calendar for each location and routes each patient to the branch that is convenient for them, all in one dashboard. If you work with several branches, message us and we will show you how we handle it.
The front desk that never closes
Do not let the 11 pm transplant enquiry go to another clinic.
Put Sara to work answering, booking and collecting the deposit today. Without changing your calendar or the way you work.