Behind Sara is a team obsessed with your front desk.

The 11:41 pm problem

The enquiry that decides your month doesn’t always arrive during office hours. It comes on a Sunday night, or a Tuesday at 11:41 pm, when the front desk has already closed. If no one answers right then, that patient messages the clinic next door. Sara was born so that never happens again.

What we believe

An AI that talks to your patients has to live up to your brand. That’s why Sara sells with judgment and never makes up a price or a promise: if she doesn’t know something, she hands it to your team instead of improvising. We prefer a Sara that books too little over one that promises too much.

And we believe in staying in control of your business. Sara works on the calendar and text line you already use, doesn’t store your patients’ medical records, and your team can ask her or correct her anytime. Technology is here to free your front desk from the repetitive, not to replace the human touch where it truly matters.

Where we come from

RAY started by helping local businesses show up on Google and earn the reviews that make them worth choosing. With Sara we close the loop: not only that they find you, but that whoever messages you gets answered, booked and charged, and whoever visits leaves a review. The whole patient journey, cared for end to end.

Who we are

Sara is a product of BotBit, Inc., the company behind RAY. We work with clinics in aesthetics, dermatology, physical therapy, dentistry and practices of every kind across Mexico and the rest of Latin America.

Want to talk to someone on the team? Email us at info@rayapp.io or book a demo and we’ll figure it out together.